2 min read
Product Spotlight: Vialynk Location Page
New Product Update (Driver Mobile App):
The Location page now responds to driver actions
The moment a driver plugs in, that station moves to the top of the list of stations on the Location page — no searching through the whole site to find the one they’re on.
More Improvements:
1. Stations are now listed vertically in order of live connector status, so the whole site is visible at a glance — no dropdown to tap, no scrolling sideways to see what’s available.
- Order of stations: Plugged in → Available → In use → Coming soon → Under maintenance
2. Separate Location Info tab for everything about the site itself:
- Address
- Navigation — open directions in the maps app of their choice
- Charging hours
3. Tap a station to see its details:
- Pricing
- Discount Details
- Supported charging methods (mobile app, payment terminal, Autocharge, etc.)
4. The Report Station page has also been revamped:
- More options to choose from, so drivers can pinpoint the exact problem they’re hitting
- A description field to add detail in their own words
Why this matters:
- A stellar driver experience is what our customers are buying — site hosts and network operators choose Nayax because drivers who charge without friction come back, and repeat drivers are what make their sites perform
- Removes the biggest point of friction at the start of a charge — identifying the right station
- Drivers can assess availability across the whole site at a glance
- Operators see fewer failed or abandoned session attempts at their sites
- Support gets fewer calls from drivers who started a session on the wrong station or connector
If you use ViaLynk, try it today!
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