3 min read

Product Spotlight: Open Hours 

Open Hours

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At Lynkwell, we aim to provide Site Hosts with flexible tools that simplify managing their EV charging stations. Our Open Hours feature offers precise control over charging availability, helping align operations with peak activity, staffing needs, and community schedules. 

What are Open Hours? 

Open Hours allow Site Hosts to define exactly when EV charging stations are accessible each day of the week. Whether you require 24/7 accessibility or a specific daily interval, Open Hours gives you the flexibility to match your unique operational requirements. 

How It Works 

Through Lynkwell’s ViaLynk™ Network Manager portal, scheduling is straightforward and easily adjustable: 

24/7 Access: Provide uninterrupted charging availability. 

Weekly Scheduling: Define a specific charging window by day. 

    ◦ Set certain days as “Unavailable” (such as for maintenance or private events). 

    ◦ Establish intervals with custom Start and End times. 

    ◦ Designate days as available “All-day” for hassle-free management. 

All scheduling is aligned with your location’s local time zone to ensure driver clarity and reduce confusion. 

Real-Time Visibility for Drivers 

Changes made to Open Hours are near instant and reflected in the Lynkwell’s ViaLynk™ mobile app. Drivers can simply refresh their screens to see updated availability, ensuring clear communication and reliable service. 

• During off-hours, all “Start” buttons for charging stations are hidden to prevent confusion. 

Reliability and Automatic Command Execution 

Ensuring seamless transitions, Lynkwell automatically sends station availability commands: 

• Stations must be online to accept availability updates. 

• If a station is offline during a schedule change, the command is automatically executed once the station reconnects. 

• Active charging sessions remain uninterrupted by Open Hours changes. 

Why It Matters 

Efficiently managed Open Hours significantly enhance operational efficiency and user experience. By customizing availability, Site Hosts can: 

• Optimize station usage based on real-time demand. 

• Clearly communicate charging accessibility to drivers. 

• Reduce operational complexities related to station management. 

With Open Hours, Site Hosts can enable EV charging stations to seamlessly integrate into the daily rhythms of drivers and communities. 

Get Started with Open Hours 

Ready to refine your charging station accessibility? Connect with our support team today to establish or update your site’s Open Hours and enhance your EV charging management. 

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