Skip to content Learn how to download the Vialynk™ App, set up your account, add a payment method, and start charging your EV fast. Quick, simple, step-by-step support included.
Audience Archives
How-To Video: Start a Charge with Vialynk™
Quick guide to starting and stopping an EV charge with Lynkwell and the ViaLynk™ app: plug in, find your station in the app, start charging, then unlock, unplug, and return the connector when finished. 24/7 support available.
How-To Video: Retry a Payment
Quick guide to retrying a failed payment in the Lynkwell app: tap the Mi icon, select “retry payment,” confirm your payment method, complete the transaction, and get ready to charge. Support available 24/7.
How-To Video: Guest Charging
Quick guide to starting a guest charge with the Lynkwell system: plug in your vehicle, scan the QR code, select your station, enter payment, confirm charging, and end the session. Support available 24/7.